Box Office
Answers To Frequently Asked Questions

3 Ways to Purchase Tickets:

1.  Online - visit our virtual Box Office and purchase tickets 24 hours a day!
2.  By Phone - call the UC PAC Box Office at 732- 499-8226
3.  In Person - visit the UC PAC Box Office at 1601 Irving Street, Rahway

Methods of Payment
UC PAC accepts cash, check (with ID), American Express, Visa, MasterCard and Discover Card. 

Box Office Hours
Monday - Closed
Tuesday - 11am-5pm
Wednesday - 11am-5pm
Thursday - 11am - 8pm
Friday - 11am - 5pm
Saturday - Closed
Sunday - Closed
Or, by request.  You may contact the UC PAC Box Office and make an appointment that is convenient for you to purchase tickets.

The Box Office is open 2 hours prior to every performance.  If you are purchasing tickets on the day of an event, please note that online sales end two hours prior to the performance.  All purchases must be processed through the UC PAC Box Office either over the phone or in person after that time.

* The UC PAC Box Office will remain open until 9pm on evenings of 1st Thursday events.


Ticket Surcharge
In the cost of each ticket purchased there is a $2.00 surcharge.  This surcharge is used as follows: $1.00 covers the cost of printing the ticket and $1.00 is designated as a Theatre Maintenance Fee, used to support the maintenance and facility needs of our beautiful and historic theatre.


No Refunds or Exchanges
Please check your order carefully before finalizing your purchase, as there are no refunds or exchanges.  Seats cannot be reserved without payment.


Ticket Holders
ALL PATRONS MUST HAVE A TICKET, REGARDLESS OF AGE, TO ENTER THE THEATRE.  Please be aware that not all events are suitable for children.  Any patron creating a disturbance, including children, will be asked to leave the seating area.  Discount tickets for toddlers (2 years and younger) may be available for select performances.  Please contact the Box Office for more information.


Discounts
The Union County Performing Arts Center offers a variety of discounts on select events. Discounts include Student and Senior rates, a UC PAC Sampler Subscription, a Family Series and a Discover Jersey Arts member discount. Discounts are not retroactive and cannot be combined. There is limited seating availability for select discounts.  Contact the Box Office for further details.


Group Rates
Groups of 10 or more may be entitled to a discount per ticket price. Contact the Box Office for further details.


Community Outreach Program
UC PAC offers discounted and/or guest tickets to support community organizations and their efforts to make the arts accessible to everyone.  If you are a member of a non-profit 501(c)3 organization with clients or members who might benefit from attending a performance at the UC PAC, you might be eligible to participate in our Community Outreach program.  Call the Public Relations Manager at 732-499-0441 x221 for more information.


Seating Chart
The seating layout of the theatre is similar to that of "stadium seating" in that there is no balcony.  There are three seating sections in the theatre; the "Orchestra", the "Loge" and the "Mezzanine".  The three seating sections are located one behind the other and the rows (starting in the Loge through the Mezzanine) are elevated.  Click Here to view the seating chart.


Accessibility
For those patrons using wheelchairs or needing assistance, the theatre has barrier-free access to the orchestra seating area. Please inform the Box Office when purchasing tickets that you would like to reserve a space with accessible seating. 


Assistive Listening System (ALS) 
ALS devices are available upon request.  For those patrons wishing to use an ALS device, please inform the Box Office when purchasing tickets.  Please note that, though the devices are available, a three week advance notice is necessary in order to have the devices available at the performance for which you have purchased tickets.  


Large Print 
Large Print programs are available upon request.  For those patrons wishing to receive a program in the Large Print format please inform the Box Office when purchasing tickets.  You may pick up your Large Print program from a theatre volunteer the night of the performance for which you have purchased tickets.  


Latecomer Seating Policy
We strive to begin our performances on time.  To avoid disturbing both the performance and other theatre patrons, latecomers will be seated at the discretion of theatre management.  We encourage all patrons to arrive at the theatre early for a performance.


Storm Policy for the UC PAC 
The UC PAC does not close for inclement weather, and does not give refunds or exchanges to those unable to attend an event because of weather.  The UC PAC does everything in its power to remain open for all performances.  When the performance occurs the "No Refunds or Exchanges" policy stated at the time of sale, printed on the ticket, and printed throughout this website remains in full effect.  Please plan to leave home early and travel carefully. 

For up to date information contact the UC PAC Box Office.


Parking 
Multiple municipal lots and on-street parking are available to our patrons as well as Rahway's multi-level parking deck, located on the corner of Main Street and Lewis Street (across from the Rahway Train Station behind Skyview at Carriage City Plaza).  On days of events a shuttle bus is often available from the parking deck to the theatre, free of charge.  The shuttle starts one hour before a show.  Call the UC PAC Box Office for more details. 

Please note that tickets are issued for parking violations throughout the city of Rahway.  Please follow parking regulations as posted on the parking signs throughout the city. 

Driving Directions will be sent with all ticket orders.  Click Here for more information on Directions & Parking. 


Patron Information
• Please note that all bags and packages brought into the venue are subject to search.
• The use of cameras, camera phones or recording devices is strictly prohibited in the theatre.
• Food and beverages purchased outside of the venue are not permitted in the theatre.
• Food and beverages are available for purchase at UC PAC Concessions.  However, please note that food and beverages are not permitted in the auditorium.

Location
The UC PAC Main Stage and The Loft are located at 1601 Irving Street in Rahway, the theatre is within walking distance of the Rahway NJ Transit train station and can be reached by taking exit 135 from the Garden State Parkway or exit 12 from the Turnpike. 

Hamilton Stage is located at 360 Hamilton Street and is just a few minutes walk from the UC PAC Main Stage.  

UC PAC Policies
UC PAC policies, programs, artists, dates, times and prices are subject to change without notice.


Subscribe to our E-Newsletter & Mailing List
As an Email subscriber you'll receive inside information and updates, special ticket offers and discounts as well as advance purchase notices. Click Here to sign-up today.

Your Info
Name, address and phone number are required of all ticket buyers to verify payment and to contact you in the event of a cancellation.  Ticket buyers are automatically entered on the mailing list and may receive information about upcoming performances. 


Donations
Did you know that ticket sales only cover half the costs of our productions? For the rest we rely on tax-deductible contributions from our patrons. Please consider adding a donation to your order to support our mission in bringing the arts to your community. Click Here for more information.

Thank you for supporting the Union County Performing Arts Center.