UCPAC Privacy Policy
At the Union County Performing Arts Center (UCPAC), we are committed to protecting the privacy of our patrons, visitors, and community members. This Privacy Policy explains what information we collect, how we use it, and when it may be shared.
Information We Collect
We collect personal information to provide ticketing, event, and communication services. This may include:
- Name, phone number, email address
- Billing and mailing address
- Transaction details (tickets purchased, donations made, offers used)
We also collect information when you purchase tickets, make a donation, subscribe to our newsletter, or respond to surveys.
How We Use Your Information
We use your information to:
- Process ticket purchases, donations, and registrations
- Communicate about events, programs, and updates (you may opt out anytime)
- Provide customer support
- Improve our website, services, and marketing efforts
- Personalize content and recommendations
We do not sell your data.
Cookies and Tracking Technologies
We use cookies and similar technologies to operate and improve our website. These include:
- Analytics tools (e.g., Google Analytics, Microsoft Clarity) to understand site usage in aggregated, generally anonymized form
- Marketing pixels (e.g., Meta Pixel, TikTok Pixel, Google Tags) to measure advertising effectiveness and deliver relevant ads
- Necessary cookies to ensure site security and core functionality
Our site does not change its practices in response to “Do Not Track” signals. Where required by law, users may manage cookie preferences through a consent banner.
Third‑Party Disclosure
We do not sell your personally identifiable information. We may share information with trusted service providers who support our operations, including:
- Website hosting partners
- Ticketing and payment processors
- Email and communication platforms
- Digital advertising and analytics partners
- Other vendors assisting with website or service operations
These parties must keep your information confidential and use it only to provide services to UCPAC.
We may also disclose information when required by law or to protect the rights, property, or safety of UCPAC or others.
Third‑Party Links, Embedded Services, and Event‑Related Sharing
Our website may include embedded third‑party content (e.g., Google Maps, YouTube) that may set cookies or use tracking technologies. UCPAC does not control these third‑party tools; their practices are governed by their own privacy policies.
UCPAC may also share ticket purchase information with third‑party presenters or renters when necessary to fulfill VIP packages or other program‑related benefits. When you purchase tickets for an event presented or produced by an outside organization, we may provide that organization with your name, contact information, and relevant transaction details.
Mailing address information may be shared with other nonprofit arts organizations for a one‑time permitted use through a third‑party mail house. This is a common industry practice and does not involve selling or directly transferring your address.
Opting Out
Cookies:
You may block or delete cookies through your browser settings. Some site features may not function properly if cookies are disabled. Where required by law, a cookie banner will allow you to manage analytics and marketing cookies.
Communications:
To unsubscribe from UCPAC emails, use the link provided in our messages or email comm@ucpac.org.
Contacting Us
For questions about this Privacy Policy or how we handle personal information, contact comm@ucpac.org.
Changes to This Policy
UCPAC may update this Privacy Policy to reflect changes in technology, legal requirements, or organizational practices. Updates will be posted on our website.