The UCPAC has a strict NO REFUND, NO EXCHANGES policy. All sales are final. We will consider exchanges only in cases where the patron wishes to change his/her specific seat, or if there are multiple dates for a performance and the patron can’t make their selected date. However, we will NOT consider exchanges between different shows and will NOT consider tickets purchased for one particular show as credit towards another. Refunds can ONLY be issued if a show has been canceled, and at NO other time.

If you’ve only been given an option to choose a number of tickets rather than choose seats from a seating chart, the show you’ve selected is general admission. That simply means that you may sit in any open seat once you arrive at the theater. Arrive early if you’re looking for front row! Though there is no seat selection prior to the show, house managers will ensure that patrons needing accessible seating will be accommodated on the night of the event.

All of the UCPAC’s event spaces have sections designated as accessible seating, with tickets available for purchase through the Box Office. For events with assigned seating, please call (732) 499-8226, and our associates can assist with your purchase.

Main Stage: Seats L 27-33, P 27-33, and L28-34 allow for wheelchair parking between the rows, which are spaced accordingly. At the same time, companion seats can be purchased within those rows, and both patrons will be seated directly next to each other. So, if one wheelchair space and one companion seat are needed, for example, any two seats next to each other in those rows can be purchased. There are also a number of accessible aisle seats within the orchestra itself, which patrons can transfer into.

Hamilton Stage: Wheelchairs can be seated in front of left row B, seats 1, 3, 5, 7, and 9. Left Row K, seats 1 and 3 are removable seats. All seats in Box A and Box B are also removable chairs.

If an event is General Admission, meaning “first come, first served” seating, please plan to arrive 45 minutes before event start time. Our House Associates will allow you early entry and will ensure that you have seats that match your needs.

UCPAC also offers sight, sound, and sensory accomodations.

More UCPAC ADA information

Visit our Directions and Parking page for detailed information on available downtown parking spaces and directions to each of our venues.

Please note: all patrons must have a ticket to enter the theater, regardless of age. Not all events are suitable for children. The UCPAC staff is more than happy to accommodate for any strollers, carriers, or bags you may need to bring on the day of the performance – just ask! We can stow them for you and your child until the end of the performance. Discount tickets for infants (one year old or younger) may also be available for select performances. Please contact our box office for further information and any questions you may have regarding preparation for the day of a show.

Yes! To view all of the discounts UCPAC currently has to offer, please visit our Group Sales & Discounts page. You may also contact our box office during regular hours to request further information on which events our discounts may be applied to. Please note: discounts are not retroactive and cannot be combined. There is limited seating availability for select discounts.

Yes! UCPAC offers discounted and/or guest tickets to support community organizations and their efforts to make the arts accessible to everyone. If you are a member of a non-profit 501(c)(3) organization with clients or members who might benefit from attending a performance at UCPAC, you may be eligible to participate in our Community Outreach Program. Please contact our Box Office for further information.

The UCPAC campus includes four performance spaces: Main Stage, Hamilton Stage, The Loft, and the Fazioli Room. Each space has its own seating layout and accommodations specific to the stage. To view all of our seating charts, click here.

To avoid disturbing both the event performers and other theater patrons, latecomers will be seated at the discretion of theater management. We encourage all patrons to arrive to the venue at least thirty minutes prior to showtime to accommodate for traffic, parking, and/or weather. If you have any questions about the late seating policy for a specific show, please feel free to call our box office on the day of that performance.

UCPAC does not close for inclement weather. When the decision is made for a performance to go on for a questionable date, the “no refunds or exchanges” policy stated at the time of sale remains in full effect. In this event, please plan to leave home early and travel carefully!

Call the UCPAC box office at (732) 499-8226 for information on our lost and found items.

Food and beverages purchased off-premises are not permitted at any of our performance venues. Small snack foods and assorted beverages (including water, soda, coffee/tea, beer, wine, and On The Rocks pre-made cocktails) are readily available for purchase at our Café Bar and concessions. Performance-specific additions and omissions to our menu may be requested by a performance group to better tailor to our audiences. Please note that state-issued identification is required of anyone purchasing or consuming alcoholic beverages.

The use of flash photography, cameras, camera phones or recording devices is strictly prohibited at all performances unless otherwise stated.

What are you in the mood for? Rahway has amazing Peruvian food, Mexican, thin crust pizza, bar food, a craft brewery, upscale Italian, Cuban, Peruvian/Chinese fusion, and much more!

Yes! The gorgeous and modern Watt Hotel is on Irving Street, just blocks away from our Main Stage. The Holiday Inn Clark is a few minute drive away, offering comfort and convenience.

Yes! As an email subscriber, you’ll receive insider information on future events, weekly updates to our lineup, special ticket offers and discounts, and advance-purchase notices before the general public. Join Now!

Select shows may offer Artist Fan Club and/or VIP presales, which will be announced on the Artist’s website. UCPAC Members are eligible for Member presale privileges. UCPAC reserves the right to revoke presale privileges at any time.

Names, addresses, and phone numbers are required of all ticket buyers to verify payment and to provide a form of contact in the event of a cancellation. Ticket buyers are automatically subscribed to our mailing list and may receive information about upcoming performances. You may opt out of this list at any time.

Your privacy is a top concern of ours which is why we never share your information with vendors, producing agents, or 3rd party organizations.

Yes! Did you know that ticket sales only cover half the cost of our productions? In order to continue our mission as a regional destination for art and culture, UCPAC relies on friends and supporters like you to make the generous contributions that allow us to continue to bring a variety of arts programming to the general public. Please consider adding a donation to your ticket order to show your support for UCPAC or donate today!

Yes, we do! UCPAC gift certificates are available in denominations of $25, $50 and $100 and can be purchased online or in-person at our Box Office.